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La Bella Donna’s commitments

A custom-made customer service

Additional question or particular case? Our customer service is at your disposal to give you a personalized answer.
For any further information, question or advice, do not hesitate to contact our customer service from Monday to Friday from 9 am till 5 pm :

SPEGA-INT, 701 chemin Lintier, 06220 GOLFE JUAN, FRANCE
Tél : 00 33 (0)9 66 00 74 82
Fax : 00 33 (0)9 81 70 26 65
Courriel : info@spega-int.fr

100% secure payment

La Bella Donna is using Sogenactif secure payment system

The credit card payment is made on-line with our partner Sogenactif (Société Générale) during the order placement and is completely secured. At no time credit card numbers are stored on our servers, which guarantees the best security regarding payment.

Sogenactif

A delivery adapted to your needs

COLISSIMO :

You will be delivered under 48-72 hours via Colissimo.

Your order is delivered to you in mailbox or delivered personally.
For more security, we propose you a delivery against signature.
According to the value of your order you can even choose to add an insurance to cover your delivery.
In case of absence at delivery against signature, your parcel will be kept in the closest post office where you can go to pick up your order providing your advising note as well as your ID card.
If, within 15 days you did not pick up your parcel, it will be returned to us.
Please be informed that orders placed from Monday to Friday before 11 am will be shipped same day.
Orders placed on Friday afternoon, Saturday and Sunday will be shipped on Monday.

Colissimo

TNT EXPRESS* :

You will be delivered under 24-48 hours via TNT EXPRESS.

Your order is delivered personally to you against signature.
According to the value of your order you can even choose to add an insurance to cover your delivery.
In case of absence at delivery against signature, your parcel will be kept in the closest parcel relay (relais colis) where you can go to pick up your order providing your advising note as well as your ID card.
If, within 10 days you did not pick up your parcel, it will be returned to us.
Please be informed that orders placed from Monday to Friday before 11 am will be delivered next day.
Orders placed on Friday afternoon, Saturday and Sunday will be delivered on Tuesday.
*Terms and conditions valid for delivery to metropolitan France. For delivery outside metropolitan France please refer to our general selling conditions.

TNT